Privacy Policy

Last Updated: October 1, 2026

This Privacy Policy describes how lush-rhythm ("we," "us," or "our") collects, uses, and shares information about you when you use our website, services, and related offerings.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Contact information such as name, email address, and mailing address
• Inquiry details including preferred travel dates, group size, and experience level
• Communication records when you contact us with questions or feedback
• Booking information necessary to reserve and confirm expedition participation

Information Collected Automatically

When you access our website, we automatically collect certain information, including:

• Device information such as browser type, operating system, and device identifiers
• Usage data including pages visited, time spent on pages, and navigation paths
• Location data derived from your IP address
• Referral information about how you arrived at our website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and manage expedition bookings
• Send booking confirmations, trip preparation materials, and service updates
• Improve our website and services based on usage patterns
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in operating our website and delivering services
• With partners involved in delivering your expedition experience, such as accommodation providers
• When required by law or to protect our legal rights
• In connection with a business transfer such as a merger or acquisition

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Inquiry data is typically retained for 24 months unless you request earlier deletion.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing
• The right to data portability

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

International Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

lush-rhythm
341 Campbell Street, Suite 204
Tofino, British Columbia
Canada V0R 2Z0
Email: [email protected]